Workshop in: Systems Thinking For Growth and Sustainable Business
Business is a System, and it is a dynamic one that needs different techniques, methodologies and even philosophies to understand and to deal with. Decision making and policy design processes in the context of such complexity, range from subjective to objective practice. One of the crucial aspects in the policy design and decision making process is obviously the policy and decision makers and their understanding about reality. Whether he/she is risk-taker or conservative, there should be a route to follow to reach less risky sound intervention. Many respectable methodologies are out there to help policy and decision makers in their intervention journey. However, most of them include linear-based thinking process to define problem and hence to choose the least risky intervention within the given circumstances and conditions. Unfortunately this kind of linear based thinking process ignores a lot of important and yet not easy to recognize aspects, such as side effects of our intervention and the unintended consequances due to the presence of delay and feedbacks within our context.
Modeling technique such as Systems Thinking is considered as a methodology that takes into consideration, the delay and the feedback nature that exist in our context. Accordingly any policy design and decision making methodology that neglect such features and nature will probably lead to high risk intervention.
Systems Thinking will help in answering many critical questions such as: Why solutions are delayed, diluted or defeated and others fail to produce lasting results? Why many times our best efforts to solve problems by making new decision actually make it worse? Why do some firms grow while others stagnate? How do once-dominant countries or even firms lose their competitive edge? And how can a country or firm identify and design or redesign high-leverage actions and solutions that are not thwarted by unanticipated side effects?
The principal purpose of modeling is to improve our understanding of the ways in which an organization's performance is related to its internal structure and operating policies as well as those of customers, competitors, and suppliers.
During this workshop participants will use several systems archetypes to explore such strategic issues. Participants will learn to recognize and deal with situations where policy interventions are likely to be delayed, diluted, or defeated by unanticipated reactions and side effects. They will have a chance to use state of the art software for modeling purpose.
This workshop introduces to the participants the systems thinking tools for the analysis of policy and strategy. They will learn to visualize an organization in terms of the structures and policies that create dynamics and regulate performance.
Systems Thinking is a paradigm and methodology for dealing with complex situations underlying business, economics, scientific, and social systems. Systems Thinking views the organization a s a w h o l e a n d fo c u s e s o n interdependencies and links between various departments, functions and divisions and how they impact each other and the entire organization.
At the conclusion of the workshop, participants will be able to use Systems Thinking concepts and tools to model and explain complexity and hence to make better decision and intervention. They will be able to draft a design of new policies/strategies/decisions and or the already-existing policies/strategy in effective way. They will be able to recognize the dynamic and interdependent nature of recurring problems and to identify key leverage points for lasting decisions and solutions.