Nobel Mantrich Services Marketing Center (SMC) is the definitive source for research and education on the topic of Service Excellence in the EU. SMC acts as a trusted education and consulting partner delivering world-class executive programs, research projects and facilitating the recruitment of qualified services marketing professionals.
What we’ve accomplished over our brief years at RITI cannot all be measured by a grade point average; it can neither be conveyed with a transcript, nor summarized in a degree. For in addition to our quality education from the classroom, we’ve received an education in life from each other. Since the program attracts people from all fields of work and educational backgrounds, there is usually an "expert" in class for just about any subject and any industry. Everyone in class becomes a resource and is part of your everyday learning experience. It's drastically different from the way things are taught in a scientific discipline. Bassem Youssef Manager, Customer Experience Mobinil Best Student – Marketing 2005